Patient Access Representative - Urgent Care

Patient Access Representative - Urgent Care | WorkForce

We are seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. This role involves setting up appointments, verifying insurance details, collecting payments, assisting with paperwork, and maintaining patient charts. Additionally, the coordinator will complete specialized reports, verify document accuracy, respond to emails, update patient information, manage office supplies, and handle incoming and outgoing mail. Ideal candidates will possess strong communication skills, attention to detail, and a commitment to patient care.

Location: SFSH Urgent Care & WorkForce Clinic at 85th Street/Minnesota Ave. [7600 S Minnesota Ave. Sioux Falls, SD 57108]

Scheduled for 72-80 Hours Per Pay Period. Variable schedules, see below.

Typically, Monday-Friday; 8:00AM-4:30PM or 8:30AM-5:00PM.
Two closing shifts per month, Monday-Friday; 10:30AM-7:00PM.
One Saturday or Sunday, every two weeks, 8:00AM-5:00PM.
One Holiday per year.

EDUCATION AND EXPERIENCE

High school diploma or equivalent required. Associate’s degree preferred.
Experience in Electronic Medical Records [EMR] preferred.
Two plus years of related experience preferred, ideally in a clinical setting.
Experience with medical terminology and insurance processes preferred.
Friends and Family CPR required; can be obtained upon hire.

BENEFITS AND PERKS

Health (BCBS), Dental, and Vision Insurance – Eligible FIRST day of employment
Substantial ANNUAL Discretionary Bonus
Competitive Pay & PTO
GENEROUS 401(k) Employer Match
FREE DAILY Lunches
Educational Assistance & Professional Growth Opportunities
And MORE!

Sioux Falls Specialty Hospital is proud to be physician-owned and operated.

We are an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.

For more info or questions contact HR: Email: careers@sfsh.com

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This position is scheduled to work Monday through Friday between the hours of 7:00AM to 7:00PM. One Saturday or Sunday is required every other week between the hours of 8:00AM to 5:00PM.

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I certify that the information given by me in this application is true in all respects, and I agree that any misrepresentation by me in this application will be sufficient cause for denial of employment or termination of employment if I am hereafter employed by Sioux Falls Specialty Hospital, LLP (SFSH).

In consideration of my employment, I agree to conform to the policies and procedures of SFSH and that SFSH may revise policies or procedures, in whole or in part, at any time. I understand that nothing contained in this employment application or in granting of an interview is intended to create an employment contract between SFSH and myself for either employment or for the providing of any benefit. No promises regarding employment have been made to me, and I understand that no such promise or guarantee is binding upon SFSH. Furthermore, if I am hired, I understand that my employment will be at the will of both parties and I am free to resign at any time for any reason, and that SFSH reserves the right to terminate my employment at any time for any reason, with or without cause, and without prior notice. I understand that no representative of SFSH has authority to make any representations or assurances to the contrary.

In accordance with the Drug-Free Workplace Act of 1988, SFSH has established a Drug-Free Workplace company-wide policy. It is SFSH policy to maintain a work environment that is safe for all employees and conducive to attaining high work standards. Therefore, if an offer of employment is made, hiring is contingent upon me, the applicant, passing a urine drug test. I understand that I will be requested to submit to a test to detect the current illegal use of drugs and, if the test results identify that I am a current illegal user of drugs, I will not be eligible for employment by SFSH. I further understand that I have the right to refuse to submit to such tests of my own free will, but that such refusal may be considered a withdrawal of my application for employment.

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SFSH is an equal opportunity and affirmative action employer and SFSH does not discriminate based on any protected class, including race, color, gender, national origin, religion, age, marital status, sexual orientation, citizenship status, genetic information, disability, or veteran status. No question on this application is used for the purpose of limiting or excluding SFSH’s consideration of me for employment on a basis prohibited by federal, state or local law, nor is it used by SFSH for the purpose of attempting to obtain information prohibited by federal, state or local law.

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